Effective Date: July 1, 2024
Introduction
Welcome to Osprey Detect (the “App”). This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information that we receive when you use our App. We are committed to protecting and respecting your privacy.
1. Information We Collect
1.1 Personal Information
- Account Information: When you register for an account, we collect personal information such as your name, email address, phone number, and other relevant details.
- Professional Information: Information related to your job title, department, and organization.
1.2 Usage Data
- Log Information: We collect information that your mobile application and/or browser sends whenever you use our App. This may include your IP address, browser type, browser version, the pages of our App that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
- Device Information: We collect information about the device you use to access our App, including hardware model, operating system and version, unique device identifiers, and mobile network information.
1.3 Surveillance Data
- Photos and Videos: The App may collect and store photos and videos that are uploaded by users or added through authorized connected devices for the purpose of security, lawful surveillance, and investigation.
- Notes: Users may enter notes related to their investigations or security management, which will be stored within the App.
- Location Data: We may collect and use precise location data, including the real-time geographic location of your device, if you consent to this collection.
2. How We Use Information
2.1 To Provide and Maintain Our Service
- To operate and maintain our App, provide customer support, and process transactions.
2.2 To Improve Our Service
- To understand and analyze how you use our App, and to develop new products, services, features, and functionality.
2.3 For Security, Lawful Surveillance, and Investigation
- To collect, store, and analyze surveillance data such as photos, videos, and notes for the purpose of maintaining security, conducting lawful surveillance activities, and managing investigations by law enforcement agencies, governmental entities and private companies engaged in the business of security and/or surveillance of their environments or on behalf of their clients.
2.4 To Communicate With You
- To send you updates, security alerts, and support messages.
3. How We Share Information
3.1 With Your Consent
- We may share your information with third parties if you have given us your consent to do so.
3.2 For Legal Reasons
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
3.3 With Service Providers
- We may employ third-party companies and individuals to facilitate our App, provide the App on our behalf, perform App-related services, or assist us in analyzing how our App is used. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
3.4 For Business Transfers
- If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
4. Security of Data
We take the security of your data seriously and use commercially acceptable means to protect your personal information. Our security measures include:
- Access Controls: We implement strict access controls to limit access to your personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits and assessments to ensure our systems and processes remain secure.
- Data Anonymization: Where possible, we anonymize data to protect your privacy further.
- Incident Response: We have an incident response plan in place to promptly address any data breaches or security incidents.
However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal data.
- Deletion: You have the right to request the deletion of your personal data. However, please note that there may be limitations under our customer contracts, laws, or regulations that inhibit our ability to delete data related to ongoing surveillance or investigations by government entities or private companies.
- Objection: You have the right to object to the processing of your personal data, except where such processing is necessary for surveillance or investigative purposes as mandated by our contracts or legal obligations.
- Restriction: You have the right to request that we restrict the processing of your personal data, except where it is critical for surveillance or investigations under our contractual or legal obligations.
- Data Portability: You have the right to request a copy of your personal data in a machine-readable format, provided this does not interfere with surveillance or investigative activities governed by our contracts or legal requirements.
Please be aware that while we strive to accommodate your requests, our ability to do so may be limited by contractual obligations to our clients, as well as applicable laws and regulations.
To exercise any of these rights, please contact us. We will respond to your request in accordance with applicable laws and within a reasonable timeframe.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: Info@ospreydetect.com
- Address:
Osprey Technologies, LLC
2336 SE Ocean BLVD
#131
Stuart, Florida 34996
8. Compliance with Regulations
We comply with relevant privacy laws and regulations, including but not limited to:
- GDPR: For users in the European Union, we comply with the General Data Protection Regulation (GDPR).
- CCPA: For users in California, we comply with the California Consumer Privacy Act (CCPA).
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
9. Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
By using our App, you agree to the collection and use of information in accordance with this Privacy Policy.
